Saint John Energy Customers Will Soon Be Able To Manage Energy Use And Save Money
SAINT JOHN – Customers of Saint John Energy will soon be able to track their energy usage with a new online platform.
Economic Development Greater Saint John (EDGSJ), Saint John Energy, and T4G have announced a partnership to build a Smart Customer Engagement Platform. The new technology will allow Saint John Energy customers to view and manage their energy usage and save money.
“We are very excited to provide our customers with a state-of-the-art solution that brings detailed energy data to one platform,” said Carl Ozkaynak, director smart grid at Saint John Energy, in a release. “Right now, most customers don’t know their energy usage until they get their power bill. Soon this technology will allow customers to log in to a portal through Saint John Energy’s website and learn how they can adjust behaviors to save money, monitor and control their smart consumer products, and protect the environment.”
The online portal, expected to be launched in early 2020, will use modern data analytics that will allow Saint John Energy to collect new sources of data that customers can visualize and use to optimize their energy use.
“We see this as a big opportunity to develop local expertise and knowledge right here in Saint John that we can commercialize and export to other utilities in North America,” said Ron Gaudet, CEO of EDGSJ. “It is for this reason, EDGSJ is investing $250,000 in the project as part of its Smart and Connected Data Project.”
“The more we do to make Saint John a leader in energy innovation, the more we ensure we have one of the greenest and most affordable energy cities in the world. This helps us attract and retain more people and businesses to the region.”
T4G sees this as a market opportunity for the company, as the utilities industry is undergoing significant disruption.
“With new technology and data analytics, utilities can build a new kind of relationship with their customers by seeing them as partners, rather than customers,” said Jon Barry, executive vice president at T4G.
“Utilities can enable customers to manage their usage and allow them to become producers should they choose. The Smart Customer Engagement Platform is a solution that will only grow in significance as customers become more empowered to produce and manage their own energy. With our partner Microsoft, we see significant market opportunities for this product and are thrilled to be part of this partnership.”