N.B. Home Care Company Will Take On CBI Clients and 250 Employees

Billy and Will - Kindred Home Care
Kindred Home Care Billy English and COO Will Bernard. (Image: Submitted)

ST. STPEHEN– A New Brunswick Home Care Company is taking over services from CBI Health after the company announced that it would no longer be providing home and family support services in the province.

Kindred Home Care, which is headquartered in St. Stephen, told Huddle on Wednesday that it will be taking over all 250 of CBI’s homecare staff and their clients starting July 1.

Billy English, Kindred Home Care CEO, says the transition will be “seamless.”

“This is all about the continuity of care,” said English. “What we want is every client as of July 1 to have the exact same caregivers coming at the exact same time and providing the same service that they’re used to.

“We don’t want to mess with the schedules. We don’t want to change caregivers. We don’t want clients and caregivers going to a variety of different companies, that just creates chaos. That’s why we planned to do this transition in one move. It should be absolutely seamless.”

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Kindred Home Care has been around for over 30 years and is New Brunswick’s largest provider of home care services in the province with more than 500 employees. That number will jump to 750 after the company takes on the 250 new employees in July.

English says it’s not the first time that Kindred Home Care has taken over services from another company. It took over Revera’s New Brunswick business back in 2013.

“We’re not going anywhere. There have been other companies who have decided to leave the province for various reasons and we’ve taken on their clients and employees,” he said. “In every single case that’s been managed exceptionally well and we’ve actually grown in those areas. We’ve taken on new clients and new employees.”

Taking over CBI’s homecare services fits into Kindred’s aggressive expansion plans over the next several years.

“We have a goal to employ 1,500 people by the end of 2022,” said English. “I would personally like to see 1,000 of those in New Brunswick. We’re from New Brunswick. We’re proud of New Brunswick and we deliver a service that people want and our clients continue to choose us and our caregivers want to work for us … It fits in incredibly well.”